Today’s Topic: Tuesday is Practice Day

Attention Retailers. Tuesday, May 4 between 10 a.m. and 2 p.m. will be the ONLY time you will have access to the rebate reservation system prior to Saturday. This is your time to have sales clerks and others who will be reserving rebates go through the system and become familiar with it.

If you haven’t registered yet do it today, because the practice session will be available only to registered retailers tomorrow. 

We strongly encourage you to view the You Tube training video we sent out last week, and download the program manual at retail.okappliancerebate.com. Both will help with the practice session tomorrow.

To practice, simply go to retail.okappliancerebate.com and log in with the credentials you received when you registered in the program. Those are the same credentials you’ll use to log-in Saturday to start reserving rebates. 

Create fake customers and reserve rebates. Practice going in to look up a customer’s rebate information you made earlier, in case you later need to retrieve the information.  Make rebate reservations for different appliances to become familiar with the pre-populated fields. Print a rebate reservation form and read it carefully to become familiar with how it displays for the customer. See where retailers need to sign the form if you are taking responsibility for old appliance disposal. 

In another state, retailers entered real customer data during the practice session and printed out the rebate forms and gave them to customers. That’s a big no-no. Do not do it.  Only rebate reservation forms time and date stamped after 9 a.m., Saturday May 8 will be valid.

Tomorrow evening, the database will be wiped clean of all the practice data you put in. So practice as much as you want between 10 a.m. and 2 p.m.

If you still have questions after tomorrow, plan to participate in one of our conference calls. They are scheduled at 10 a.m. and 3 p.m. Wednesday, and 10 a.m. Thursday. We’ll send out the dial-in information tomorrow.