Arizona-based Consumer Cellular, a wireless carrier, announced plans to open a customer service center in Oklahoma City. The center will employ approximately 300 people almost immediately, with plans to eventually employ up to 500. This is the first time the company has expanded outside of its headquarters in Arizona and Oregon offices.
The average fulltime employee will make around $54,000 per year, and is provided full insurance benefits. Additional benefits include flexible schedules and working from home options. Employees are also eligible for tuition reimbursement and other incentives.
Consumer Cellular CEO Ed Evans said Oklahoma City is strategically located in the center of the country, which makes the location perfect for this expansion.
“As our company continues to grow, it is vital to expand our footprint to remain competitive,” Evans said. “Oklahoma City is the perfect location to serve our customers located in the middle of the country. I appreciate the support from our team, as well as all of our partners in the state who helped make this possible. With this move, we look forward to bettering our award winning service, while being a community partner in Oklahoma City.”
Consumer Cellular has been ranked number one by J.D. Power 11 times in a row for best customer service. The company is 100% based in the United States, where it serves over 4 million customers.
“It is an honor to welcome Consumer Cellular to Oklahoma City,” Congresswoman Stephanie Bice said. “This company has a distinct track record of success, and we are happy to see them expand their business by opening an office here in the Sooner State. Oklahoma is a top destination for business development and expansion, with a low cost of living, and high quality of life.”
“We are thrilled that Consumer Cellular has chosen Oklahoma City for its new customer service center and I am delighted to welcome Ed and his team back to Oklahoma,” said Scott Mueller, Oklahoma Secretary of Commerce and Workforce Development. “Our central location, low cost of doing business and our qualified and capable workforce continually position Oklahoma well as companies look to expand. I look forward to working alongside Consumer Cellular as they launch their operations and in the years to come.”
“I am proud to be one of the first to welcome Consumer Cellular to Oklahoma City,” Oklahoma City Chamber President and CEO Roy Williams said. “This is growing company with a strong track record for employee engagement and community partnership. We look forward to working with them as they continue to grow.”
Interested candidates are encouraged to visit www.consumercellular.com/careers, or be on the lookout for hiring events in the area.
